PRIVACY POLICY

Last Updated: June 30, 2026

This Privacy Policy explains how THORN3 LLC (“Company,” “we,” “us,” or “our”) collects, uses, shares, stores, and protects personal information when you visit or use our website, purchase products, download digital resources, create an account, contact us, sign up for communications, interact with our content, or otherwise use our services.

This Privacy Policy applies to https://thorn3.com and any other website, product, service, digital download, form, feature, account, or related service that links to this Privacy Policy, collectively referred to as the “Services.”

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

1. Who We Are

The Services are operated by:

THORN3 LLC

1500 N. Grant Street, Suite N

Denver, CO 80203

Email: support@thorn3.com

Website: https://thorn3.com

2. Information We Collect

We collect personal information in the following ways:

Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

• Create an account.
• Place an order.
• Purchase or download a product.
• Contact us.
• Subscribe to emails or marketing communications.
• Submit a form.
• Leave a review, comment, rating, or testimonial.
• Request customer support.
• Participate in promotions, surveys, or other site features, if offered.

This information may include:

• Name.
• Email address.
• Billing address.
• Shipping address.
• Username and account login information.
• Order information.
• Contact preferences.
• Customer support messages.
• Reviews, comments, ratings, testimonials, or other content you submit.
• Any other information you choose to provide.

You are responsible for ensuring that any personal information you provide is accurate, complete, and current.

Payment Information

If you make a purchase through the Services, payment information may be collected and processed by third-party payment processors such as PayPal or any other payment provider made available at checkout.

We do not intentionally store full payment card numbers, card security codes, or complete payment credentials on our own systems. Payment processing is handled by the applicable third-party payment processor, and your payment information is subject to that processor’s privacy policy and terms.

Information Collected Automatically

When you visit or use the Services, certain information may be collected automatically, including:

• IP address.
• Browser type and version.
• Device type.
• Operating system.
• Referring URLs.
• Pages viewed.
• Time and date of visits.
• General location information based on IP address.
• Site usage, diagnostic, and performance information.
• Cookie and tracking technology information.

This information is used to operate, maintain, secure, analyze, and improve the Services.

Information from Cookies and Similar Technologies

We may use cookies, pixels, web beacons, local storage, and similar technologies to:

• Keep the website functioning properly.
• Remember preferences.
• Maintain account sessions.
• Improve site performance.
• Analyze website traffic.
• Protect against fraud or abuse.
• Understand how users interact with the Services.
• Support marketing, advertising, or affiliate features, where applicable.

You can usually adjust your browser settings to refuse or remove cookies. However, disabling cookies may affect certain features of the Services, including account login, checkout, cart functionality, or saved preferences.

3. Sensitive Personal Information

We do not intentionally request or collect sensitive personal information, such as Social Security numbers, government identification numbers, precise geolocation, racial or ethnic origin, religious beliefs, health information, biometric data, or financial account login credentials.

Please do not submit sensitive personal information through the Services unless we specifically request it for a lawful and necessary purpose.

If you voluntarily provide sensitive information in a message, form, review, order note, upload, or other submission, we may process that information only as necessary to respond to your request, provide the Services, comply with law, protect our rights, or delete the information where appropriate.

4. How We Use Personal Information

We may use personal information for the following purposes:

• To operate, provide, maintain, and improve the Services.
• To create and manage user accounts.
• To process and fulfill orders.
• To provide digital downloads, products, services, or customer support.
• To communicate with you about orders, accounts, support requests, updates, or policy changes.
• To respond to questions, requests, or customer service inquiries.
• To send marketing or promotional communications, where permitted by law and your preferences.
• To manage reviews, comments, testimonials, forms, or other user-submitted content.
• To personalize or improve your experience.
• To analyze website traffic, performance, and user behavior.
• To detect, prevent, and respond to fraud, abuse, security incidents, unauthorized access, or technical issues.
• To enforce our Terms and Conditions, Acceptable Use Policy, Refund Policy, Copyright / DMCA Policy, product license terms, and other legal policies.
• To comply with legal, tax, accounting, regulatory, or law-enforcement obligations.
• To protect the rights, safety, property, and interests of THORN3 LLC, our users, customers, service providers, and others.

5. Legal Bases for Processing

If you are located in a jurisdiction that requires us to identify a legal basis for processing personal information, we may rely on one or more of the following legal bases:

• Consent: We may process your information when you have given us permission to do so.
• Contract: We may process your information to provide products, services, accounts, downloads, customer support, or other services you request.
• Legal Obligation: We may process your information to comply with legal, tax, accounting, regulatory, or law-enforcement obligations.
• Legitimate Interests: We may process your information for our legitimate business interests, such as operating and improving the Services, preventing fraud, securing the website, communicating with users, and enforcing our legal rights.
• Vital Interests: We may process information when necessary to protect the safety or vital interests of a person.

Where we rely on consent, you may withdraw your consent at any time, subject to applicable law and any processing that is still required for legal or legitimate business purposes.

6. How We Share Personal Information

We do not sell personal information in exchange for money.

We may share personal information with third parties in the following circumstances:

Service Providers

We may share information with vendors, contractors, platforms, and service providers who help us operate the Services, including providers for:

• Website hosting.
• Ecommerce and checkout functionality.
• Payment processing.
• Order fulfillment.
• Shipping and delivery.
• Email delivery and marketing.
• Customer support.
• Analytics and performance monitoring.
• Advertising and affiliate tracking.
• Fraud prevention and security.
• Data storage and backups.
• Tax, accounting, bookkeeping, or legal compliance.
• Business operations and professional services.

These service providers are authorized to use personal information only as necessary to provide services to us or as otherwise permitted by law.

Payment Processors

If you make a purchase, payment information is processed by third-party payment processors. We may receive limited transaction information, such as payment status, order totals, billing details, and transaction identifiers, but we do not intentionally store full payment card details on our own systems.

Shipping and Fulfillment Providers

If you purchase physical products, we may share your name, shipping address, contact information, and order details with shipping carriers, fulfillment providers, or other service providers needed to deliver your order.

Analytics, Cookies, and Advertising Partners

We may use analytics, advertising, affiliate, or tracking technologies to understand site performance, measure traffic, improve marketing, or display relevant content or advertisements.

Depending on the tools we use and the laws that apply, this activity may be considered “sharing,” “targeted advertising,” or similar processing under certain U.S. state privacy laws. Where required, you may opt out of such processing as described in the “Your Privacy Rights” section below.

Business Transfers

We may share or transfer personal information in connection with a merger, sale, financing, acquisition, reorganization, bankruptcy, or other transfer of all or part of our business or assets.

Legal and Safety Reasons

We may disclose information when we believe it is necessary to:

• Comply with applicable law, regulation, subpoena, court order, legal process, or government request.
• Enforce our legal policies or agreements.
• Protect our rights, property, or safety.
• Prevent fraud, security issues, abuse, or illegal activity.
• Protect the rights, property, or safety of users, customers, service providers, or the public.

7. Third-Party Websites and Services

The Services may contain links to third-party websites, platforms, products, tools, advertisements, affiliate offers, or services that are not owned or controlled by us.

We are not responsible for the privacy practices, security, content, policies, or practices of third parties. If you interact with third-party websites or services, your information is subject to their privacy policies and terms.

You should review the privacy policies of any third-party services before providing information to them.

8. Cookies, Analytics, and Tracking Choices

We may use cookies and similar tracking technologies to operate the Services, improve performance, analyze usage, support checkout functionality, remember preferences, and assist with marketing or advertising.

You may control cookies through your browser settings. You may also be able to adjust privacy choices through cookie banners, consent tools, account settings, or other controls we make available.

If we use Google Analytics or similar analytics tools, those tools may collect information about how visitors use the Services. You may be able to opt out of Google Analytics tracking by using Google’s browser add-on or other privacy controls provided by Google.

If required by applicable law, we will provide a way for users to opt out of targeted advertising, sale, sharing, or similar processing.

9. Global Privacy Control and Opt-Out Preference Signals

Some jurisdictions recognize browser-based opt-out preference signals, such as Global Privacy Control.

Where required by applicable law and technically feasible, we will honor recognized opt-out preference signals as requests to opt out of sale, sharing, targeted advertising, or similar processing.

Because these signals are usually browser- or device-specific, you may need to enable them separately on each browser or device you use.

10. Email Marketing

If you subscribe to marketing emails, we may use your email address to send newsletters, updates, promotions, product announcements, educational content, or other marketing communications.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at support@thorn3.com.

Even if you unsubscribe from marketing emails, we may still send non-marketing communications related to your account, orders, purchases, customer support requests, legal notices, policy updates, or other transactional matters.

11. User Accounts

If you create an account, you may be able to access, update, or delete certain account information by logging into your account settings.

If you request account deletion, we may delete or deactivate your account and associated personal information from active systems, subject to information we are required or permitted to retain for legal, tax, accounting, fraud prevention, security, dispute resolution, or legitimate business purposes.

12. User-Generated Content

If you submit reviews, comments, testimonials, ratings, images, messages, or other content through the Services, that content may be visible to other users or the public, depending on the feature used.

Please do not submit personal information that you do not want to be publicly visible.

We may review, moderate, remove, reject, or disable user-generated content in accordance with our Terms and Conditions, Acceptable Use Policy, Copyright / DMCA Policy, and other legal policies.

13. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of information and why it was collected. For example:

• Account information may be kept while your account is active.
• Order and transaction records may be kept as needed for tax, accounting, legal, and business recordkeeping purposes.
• Customer support messages may be kept as needed to respond to inquiries and resolve issues.
• Marketing information may be kept until you unsubscribe or request deletion, subject to records needed to honor your preferences.
• Security logs and technical records may be kept for a limited period to protect the Services and investigate abuse or technical issues.
• Legal records may be kept as needed to comply with law, resolve disputes, enforce agreements, or protect our rights.

When personal information is no longer needed, we will delete, anonymize, or securely store it until deletion is possible.

14. How We Protect Personal Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

You are responsible for using secure devices, protecting your login credentials, using strong passwords, and notifying us if you believe your account or information has been compromised.

15. Children’s Privacy

The Services are not intended for children under 18 years of age.

We do not knowingly collect, solicit, sell, or share personal information from children under 18. If we learn that we have collected personal information from a child under 18 without appropriate consent, we will take reasonable steps to delete that information.

If you believe that a child has provided personal information to us, please contact us at support@thorn3.com.

16. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to:

• Know whether we process your personal information.
• Access personal information we maintain about you.
• Correct inaccurate personal information.
• Request deletion of personal information.
• Receive a copy of personal information you provided to us.
• Opt out of targeted advertising, sale, sharing, or certain profiling.
• Limit the use or disclosure of sensitive personal information, where applicable.
• Withdraw consent, where processing is based on consent.
• Appeal a decision we make regarding a privacy request.
• Not be discriminated against for exercising privacy rights.

These rights may be limited by applicable law. For example, we may retain certain information where necessary for legal compliance, tax and accounting records, fraud prevention, security, dispute resolution, order fulfillment, warranty or customer service records, or enforcement of our legal rights.

17. U.S. State Privacy Rights

Residents of certain U.S. states, including Colorado and other states with applicable privacy laws, may have additional privacy rights.

Where required by law, you may request access, correction, deletion, portability, or opt-out of certain uses of your personal information, including targeted advertising, sale, sharing, or profiling that produces legal or similarly significant effects.

To exercise your rights, contact us at:

Email: support@thorn3.com

Contact Page: https://thorn3.com/contact/

Please include enough information for us to verify your identity and understand your request. We may request additional information if needed to verify your identity or authority to make the request.

If you use an authorized agent to submit a request on your behalf, we may require proof that the agent is authorized to act for you and may also require you to verify your identity directly with us.

If we deny your request and applicable law gives you the right to appeal, you may appeal by contacting us at support@thorn3.com and stating that you are appealing a privacy-rights decision.

18. California Privacy Rights

California residents may have specific rights under California privacy laws, depending on how the law applies to us and the information involved.

These rights may include the right to know, access, correct, delete, obtain a copy of, and opt out of the sale or sharing of personal information. California residents may also have the right to limit the use and disclosure of sensitive personal information in certain circumstances.

We do not sell personal information in exchange for money. However, certain analytics, advertising, affiliate, or tracking activities may be considered “sharing” or targeted advertising under some privacy laws. Where required, we will provide a way to opt out of such processing.

California residents may also request information under California’s “Shine the Light” law regarding certain disclosures of personal information to third parties for their direct marketing purposes.

To make a California privacy request, contact us at support@thorn3.com.

19. International Users

THORN3 LLC is based in the United States. If you access the Services from outside the United States, your information may be collected, processed, stored, and transferred in the United States or other countries where our service providers operate.

Privacy laws in the United States or other countries may differ from the laws where you live. By using the Services or providing information to us, you understand that your information may be processed in the United States.

If you are located in the European Economic Area, United Kingdom, Switzerland, Canada, Australia, New Zealand, or another region with specific privacy rights, you may have additional rights under applicable law. You may contact us at support@thorn3.com to exercise those rights.

20. Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is not currently a uniform legal or technical standard for recognizing or responding to Do Not Track signals, we do not currently respond to them.

Where required by applicable law, we may recognize legally required opt-out preference signals, such as Global Privacy Control, as described above.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date.

If we make material changes, we may notify you by posting a notice on the Services, sending a direct notice, or using another method required by law.

Your continued use of the Services after an updated Privacy Policy is posted means you accept the updated Privacy Policy.

22. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you may contact us at:

THORN3 LLC

1500 N. Grant Street, Suite N

Denver, CO 80203

Email: support@thorn3.com

Website: https://thorn3.com