REFUND POLICY

Last Updated: 05-01-2026

All sales are final.

Due to the nature of our products and services, we do not accept returns, exchanges, cancellations, or refund requests once an order has been placed, unless otherwise required by applicable law.

By completing a purchase through our website, you acknowledge and agree that you are responsible for reviewing all product details, descriptions, specifications, pricing, shipping information, and any other relevant order information before submitting your order.

We encourage customers to contact us with any questions before making a purchase so we can help ensure the product or service is appropriate for your needs.

If your order arrives damaged, defective, incomplete, or incorrect, please contact us within a reasonable period of time with your order number and supporting photos or documentation. While all sales remain final, we may review such issues on a case-by-case basis and determine, at our sole discretion, whether a replacement, store credit, or other resolution is appropriate.

Nothing in this Refund Policy is intended to limit any rights you may have under applicable law.

For questions about this Refund Policy, please contact us at: support@thorn3.com